Back to Help Center

Selling on PloyDIP

Learn how to open your shop and start selling gemstones

Opening Your Shop

  1. 1Register for a seller account at /register?type=seller.
  2. 2Complete your shop profile: name, description, logo, and cover image.
  3. 3Submit verification documents: ID card, business registration (if applicable), and sample gemstone photos.
  4. 4Our team reviews applications within 3-5 business days.
  5. 5Once approved, you receive the 'Verified Seller' badge and can start listing products.
Tips

Use high-quality photos with white background and natural lighting for best results

Add GRS, GIA, or AIGS certificates to increase buyer trust and sales

Listing Your Products

  1. 1Go to Dashboard > Products > Add New Product.
  2. 2Fill in all required details: gemstone type, carat, dimensions, color, clarity, origin, and treatment.
  3. 3Upload at least 3 high-quality photos from different angles.
  4. 4Set your price in Thai Baht (฿). Prices are visible to all buyers.
  5. 5Attach the lab certificate scan (PDF or image).
  6. 6Click 'Publish' to make your listing live immediately.
Important

False information about gemstone quality or origin may result in account suspension

Managing Orders and Payouts

  1. 1View all incoming orders from Dashboard > Orders.
  2. 2Pack the gemstone securely in a padded box with the original certificate.
  3. 3Ship within 2 business days and enter the tracking number in your dashboard.
  4. 4Funds are held for 3 days after the buyer confirms receipt.
  5. 5Withdraw to your bank account from Dashboard > Payments. Minimum withdrawal is ฿500.

Frequently Asked Questions

Still have questions?

Our team is ready to help 7 days a week

Contact Us